- Learning management system outages that Desire2Learn CEO John Baker says affected as much as 25% of the company's clients last week left instructors and students without access to assignments, material turned in and basic course records for up to three days.
- The company--which has 11% of the LMS market--announced Friday that the problem was solved and apologized for the inconvenience, with Baker posting a statement expressing that clients "have every right to be angry."
- Baker's post didn't go into detail about the cause of the outage, but promised an analysis of the situation would come soon.
From the article:
Many colleges in the United States and elsewhere lost service for the learning management systems of Desire2Learn last week -- some for three days. In many cases, instructors and students lacked access to assignments, material turned in, and basic records about courses. On Friday, Desire2Learn announced that the problems had been solved, and apologized for the many inconveniences. ...